Technical

A new lease of Life

With the rise of wearable tech, insurers have a wealth of opportunities waiting for them – if they recognise the fears of their consumers.
October 31st, 2017|Blog, Technical|

Talk me through it?

Microsoft’s Cortana, Apple’s Siri and Amazon’s Alexa are among a growing army of intelligent assistants raising a cacophony of questions (all in Natural Language, of course) about man versus machine in the pursuit of a flawless customer experience.
February 14th, 2017|Blog, Marketing, Technical|
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    How artificial intelligence could pave a new path to purchase – and beyond

How artificial intelligence could pave a new path to purchase – and beyond

The elixir of business in the digital age is a seamless customer experience. With life insurance, that experience goes well beyond the purchase.
October 11th, 2016|Blog, Marketing, Technical|

To profit – or to serve?

While digital technology and big data provide powerful tools to understand and meet customers’ needs, the rise of online also increases the risk of marginalisation for a significant cohort of consumers.
August 30th, 2016|Blog, Marketing, Strategy, Technical|

The internet of value

Blockchain is best understood as the technology behind Bitcoin, but its potential applications go well beyond virtual currency – and its impact on the insurance sector is likely to be profound.
July 12th, 2016|Blog, Strategy, Technical|