Automated Underwriting Manager

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SCOR Digital Solutions (ReMark) est le "tech-hub" de SCOR pour la souscription automatisée, les sinistres et les solutions HealthTech. En combinant les données et l'expertise analytique de SCOR avec les capacités primées de nos équipes techniques et de produits internes, nos solutions aident les assureurs à transformer l'expérience de leurs consommateurs dans le monde entier. Nous menons également des études annuelles auprès de plus de 12 500 consommateurs d'assurance sur 22 marchés clés dans le monde, afin de nous assurer que nos solutions sont toujours imprégnées de la voix des consommateurs.

SCOR Digital Solutions est un employeur qui respecte l'égalité des chances. Notre équipe est incroyablement diversifiée, avec plus de 175 salariés de 33 nationalités différentes répartis dans 15 bureaux à travers le monde.

You’ll be joining a fast-paced, international team, leading the delivery of technical solutions across underwriting and claims. Using SCOR’s extensive knowledge, you will support the development of the underlying rules and logic that reflect SCOR’s and SCOR clients' risk appetite. You will also be involved in the development of the cutting-edge, next-generation of underwriting, and claims technology solutions using predictive modeling and Gen AI.

Key responsibilities

• Provide expert underwriting/claims expertise & knowledge to deliver and optimise each Velogica installation as a leading automated underwriting/claims solution in Europe.
• Design and maintain underwriting/claims rulesets for new UW & Claims system implementation.
• Ensure the configuration reflects our clients’ and SCOR’s risk appetite, optimises STP, and uses behavioral science techniques to elicit optimal disclosure.
• Using data analytics, provide a continuous cycle of optimization, innovation, and improvement of the underwriting rules and journey.
• Strong project management skills and a working knowledge of project management methodologies.
• Regular communication with Velogica clients and the SCOR regional market teams using expert data analysis to provide an environment of curiosity, innovation, and continuous evolution of our automated solutions.
• Work with the SCOR knowledge teams to translate the SCOR risk appetite into robust underwriting rules that also meet end-customer requirements for simplicity of understanding.
• Support the EU new business development initiatives.
• Using data analytics to provide expert insight into all areas of automated underwriting.
• Gain an in-depth understanding of underwriting/claims practices in local markets in EU region.
• Arrange translation of underwriting rules into local languages.
• Maintain close working relationships with the SCOR local market teams and clients.
• Provide relevant and regular automated underwriting and claims updates to key stakeholders internally and externally.
• Customise ruleset design, decision trees and functionality for Velogica clients on respective products.
• Ensure rules are accurately configured with robust quality assurance processes.
• Adapt leading underwriting/claims practices on an ongoing basis in local markets in the Asia region.

Core competencies

• Possesses the technical skills and knowledge required to perform essential tasks in specialised areas efficiently and effectively.
• Establishes a track record of producing highly accurate work, demonstrates attention to detail, and reflects well on the organization.
• Tends to identify and apply the steps and approaches needed to implement and integrate new or updated technology in a manner that gains quick acceptance from stakeholders while minimizing disruptions to day-to-day work requirements.
• Prioritizes tasks and manages time to ensure that deadlines are met.
• Highly motivated, taking ownership of multiple projects and their deliverables.
• High standard of quality; high concentration and attention in detail.
• Strong time management skills; ability to set priorities, complete tasks and meet strict timelines.
• Demonstration of professionalism with proficiency in interpersonal and communication skills.
• Strong team orientation.
• Strong documentation skills.
• Proactively seeks new ways of delivering better quality, cost, and process.

Personal competencies/Nice to have

• A client-focused approach, with experience consulting with key stakeholders such as customers, client managers, actuaries, marketing, distribution, and technology specialists.
• Strong European market insight and knowledge of the auto underwriting/claims landscape.
• Outstanding communication skills, positive energy, and can-do attitude.
• Strong project management skills and understanding of the importance of organisation and prioritising.
• Solution driven.
• Experienced in working with teams from diverse backgrounds and markets.
• Customer focused.
• Effective team player.
• Effective communicator.
• Innovative thinker.
• Relates to core values of professionalism, integrity, accountability, enthusiasm, and adaptability.
• Takes charge of self-development and self-awareness.
• Understand the importance of compliance with corporate policy.

Required education & experience

• Bachelor’s degree holder in business, IT, or medicine/healthcare.
• At least 5 years experience in medical and non-medical underwriting/claims engines for insurance in Europe.
• Experience in auto underwriting/claims with configuration on logic/algorithms and a good understanding of the reinsurance service model.
• Prior experience in designing interactive underwriting/claims questions for automated underwriting/claims engines and in the development of new and advanced underwriting/claims systems.
• Project management experience in underwriting/claims solutions.
• Another Asian language proficiency is an advantage.

• Health insurance plan
• Pension plan
• Remuneration Policy
• Green Policy
• Evolve in a stimulating and challenging environment
• Share and learn with a passionate international community
• Evolve in a start-up mentality

La langue dans laquelle notre entreprise travaille est l'anglais. Tous les salariés doivent parler, lire et écrire l'anglais à un niveau suffisant pour pouvoir communiquer efficacement dans l'organisation.