Mandy Luo
Chief Actuary

What do you do?
As Chief Actuary, I am responsible for ReMark’s product development and pricing, financial modelling, campaign and portfolio data analytics. I manage our international team of Actuaries and Data Analysts. Together, we support to optimise the business risk/return matrix through data driven insights and statistical skills.

How did you get here?
I am a Fellow of the Society of Actuaries (FSA). After finishing my Statistics degree in China, I decided to pursue postgraduate actuarial studies in Singapore. I started my career there in 2000 with Allianz, followed by AIA Singapore.

In 2005, I joined Munich Re and spent 8 years with the company in the Beijing, Dusseldorf and Munich offices, covering worldwide actuarial functions including product development, pricing review, deal structuring, corporate valuation and capital modelling. In 2013, I accepted the challenge of becoming the Chief Actuary for ReMark.

Why do you do it?
I have always been interested in the sales and distribution aspects of insurance business, partly because they drive us to look beyond numbers and formulas and truly understand the consumers.

I also believe in the growing trend of direct distribution, especially given the digitalisation of today’s business world. Hence working for a world leader like ReMark in the direct distribution space is an obvious choice. What attracts me even more is ReMark’s power to constantly innovate and evolve, which keeps us highly relevant as a key value contributor for our partners and stakeholders.

What have you learned during your career?
One key learning in my career as an Actuary is “keep it simple and clear”. More often than not this is simply more effective to engage with our audiences and demonstrate how we can add value, in an understandable way.

What do you do away from work?
I love spending time with my family and travelling to experience the tastes and culture of different places – especially any kind of spicy food. I am also a passionate runner, and have thoroughly enjoyed half marathon runs in the Italian Alps and alongside Dutch canals.

I believe… that action is the difference.